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Inquiry receivedReply within 24 hours

Thank you. Your drawings are with our engineers.

We have received your inquiry. A confirmation email with your project reference is on its way. Expect your BOM, tonnage and indicative FOB price within 24 hours, Monday to Saturday (GMT+8).

01Next steps

What happens now

Nothing else is needed from you unless our engineer asks a question.

1

Confirmation email

Sent to the address you entered, with a reference number. Check your spam folder if it has not arrived in 15 minutes.

2

Engineer review

A detailing engineer checks your files within 2 hours of office time and contacts you only if key information is missing.

3

BOM & FOB quote

Within 24 hours you receive the bill of materials, tonnage, FOB price and lead-time plan. Complex packages take 2–3 working days.

4

Walk-through call

We offer a 20-minute call to explain assumptions, alternatives and how to reduce tonnage or lead time.

02Need to add something?

Send extra files or ask a question directly

Fastest for quick questions and photos. +86 189 3823 9988

Reply to your confirmation email or write to [email protected]. Keep the reference number in the subject.

Large files

For models over 50 MB, email us and we send a secure transfer link. Revised drawings can also be sent the same way.

03While you wait

See how we deliver